Troubleshooting

Most issues on SNAP can be solved with a few quick checks. If you encounter a problem, try the steps below before reaching out for support.

Swap reverts

• Increase your slippage tolerance slightly.

• Reduce the trade size or split it into smaller orders.

Allowance errors

• Approve a higher token allowance for the asset and retry the transaction.

Out-of-range position

• Reposition your liquidity band into the active trading range.

• Or, deposit into a managed vault for automatic rebalancing.

RPC or network issues

• Switch to another TAC RPC endpoint.

• Reconnect your wallet.

• Wait if the network is experiencing temporary instability.

Missing claims

• Rewards only become available after epoch close.

• Refresh the page and retry.

• Switch RPC if rewards still don’t appear.

When to escalate

If these steps don’t resolve your issue, contact support through the official channels with your transaction hash and details of the problem.